Exploring Interpersonal Communication

New in This Version

• Refreshed exercises, images, and videos throughout the text reinforce learning
• New or revised topics include:
• The Four A’s of creating a mental-health friendly workplace (Sections 1.5 and 7.4)
• Emoticons: differences in meaning, use, and interpretation across generations (Section 1.5)
• Neurotransmitters and self-talk: the words you say to yourself impact your confidence and performance (Section 2.2)
• Five self-sabotaging statements to permanently delete from your self-talk (Section 2.2)
• Learn about yourself with a Myer-Briggs-style self-assessment (Section 2.3)
• Modern job interviewing: is the necktie dead? (Section 2.3)
• Cinnamon roll characters in the media, self-image, and social comparison (Section 2.3)
• Where you were born: on becoming obedient or self-indulgent (Section 2.3)
• Who wants to be a time millionaire? (Section 2.4)
• Should we use color-coded bracelets, or buttons, to navigate social distancing expectations? (Section 2.5)
• From cyberstalkers to partners: the five types of self-disclosure (Section 2.5)
• Oversharing and self-disclosure: inappropriate to dangerous (Section 2.5)
• Do single people smell different? (Section 3.3)
• Climate change and loss of indigenous languages and cultures (Section 4.2)
• Five principles of effective conversations (Section 4.5)
• The domestic violence hand sign that saves lives (Section 5.3)
• Touch and relationships: how it influences who we find attractive (Section 5.3)
• UX, UI, and listening (Section 6.2)
• Endless scroll, distractions, and how they impact listening skills (Section 6.2)
• Listening, relationships, and self-care (Section 6.3)
• Ten relationship red flags you should not ignore (Section 6.3)
• Bridge-building vs. wall-building: effective interpersonal strategies (Section 6.3)
• How colors can impact your mood (Section 7.3)
• Post-pandemic emotional intelligence (Section 7.3)
• Seven types of rest (Section 7.3)
• Emotional work, labor, and weather (Section 7.4)
• Six types of love: what’s your type? (Section 8.3)
• Attraction theory, Social Exchange theory, and Equity theory (Section 8.5)
• Keltner list of fifteen questions to assess if your relationship has a future (Section 8.6)
• Conflict management: the ten-second rule (Section 9.4)
• Conflict at work, abuse, and the panic button (Section 9.4)
• Fear management and assessment: the Quadrant System (Section 9.5)
• Decisional and emotional forgiveness (Section 9.5)
• Fashion and impression management in virtual communities (Section 10.1)
• Sustainability and shopping: what our purchases tell the world about us (Section 10.2)
• Legal troubles: what you post online and slander vs. libel (Section 10.2)
• Success bombing: the online one-up strategy (Section 10.2)
• Virtual tribes, belonging, and visual displays of affiliation (Section 10.3)
• From mLearning (mobile + learning) to mHealth (mobile + health) (Section 10.5)
• Envy, jealousy, shading, and ghosting: the dark side of our interpersonal interactions (Section 10.6)
• Vlogs, virtual communities, fake news, and conspiracy theories (Section 10.6)
• The long-lasting effects of sexual harassment (Section 11.5)
• The impact of the pandemic on interpersonal interactions (Section 12.2)
• Collective effervescence: being in synch with others during group experiences and the profound sense of loss during the pandemic (Section 12.2)
• The Great Resignation, overemployment, and emergency communication (Section 12.2)
• IMVAIN: evaluating fake news (Section 12.3)
• Evaluating sources for credibility (Section 12.3)