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Table of Contents

    • About the Author
    • Acknowledgments
    • Dedication
    • Preface
    • 1The Foundations of Business
      • 1.1Why Is Apple Successful?
      • 1.2Introduction
      • 1.3Getting Down to Business
      • 1.4What Is Economics?
      • 1.5Perfect Competition and Supply and Demand
      • 1.6Monopolistic Competition, Oligopoly, and Monopoly
      • 1.7Measuring the Health of the Economy
      • 1.8Government’s Role in Managing the Economy
      • 1.9Cases and Problems
      • 1.10Nike Case
    • 2Entrepreneurship

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      • 2.1Build a Better Baby and They Will Come

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      • 2.2What Is an Entrepreneur?

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      • 2.3The Importance of Small Business to the U.S. Economy

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      • 2.4What Industries Are Small Businesses In?

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      • 2.5Advantages and Disadvantages of Business Ownership

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      • 2.6Starting a Business

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      • 2.7The Business Plan

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      • 2.8How to Succeed in Managing a Business

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      • 2.9Cases and Problems

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      • 2.10Business Plan Project

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      • 2.11Nike Case

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    • 3Selecting a Form of Business Ownership

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      • 3.1The Ice Cream Men

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      • 3.2Factors to Consider

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      • 3.3Sole Proprietorship

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      • 3.4Partnership

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      • 3.5Corporation

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      • 3.6Other Types of Business Ownership

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      • 3.7Mergers and Acquisitions

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      • 3.8Cases and Problems

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      • 3.9Business Plan Project

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      • 3.10Nike Case

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    • 4Business Ethics and Social Responsibility

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      • 4.1“Mommy, Why Do You Have to Go to Jail?”

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      • 4.2Misgoverning Corporations: An Overview

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      • 4.3The Individual Approach to Ethics

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      • 4.4Identifying Ethical Issues

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      • 4.5The Organizational Approach to Ethics

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      • 4.6Corporate Social Responsibility

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      • 4.7Environmentalism

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      • 4.8Stages of Corporate Responsibility

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      • 4.9Cases and Problems

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      • 4.10Business Plan Project

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      • 4.11Nike Case

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    • 5Managing for Business Success

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      • 5.1Noteworthy Management

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      • 5.2What Do Managers Do?

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      • 5.3Planning

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      • 5.4Organizing

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      • 5.5Directing

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      • 5.6Controlling

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      • 5.7Managerial Skills

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      • 5.8Cases and Problems

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      • 5.9Business Plan Project

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      • 5.10Nike Case

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    • 6Recruiting, Motivating, and Keeping Quality Employees

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      • 6.1The Grounds of a Great Work Environment

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      • 6.2Human Resource Management

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      • 6.3Developing Employees

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      • 6.4Motivating Employees

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      • 6.5What Makes a Great Place to Work?

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      • 6.6Performance Appraisal

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      • 6.7Labor Unions

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      • 6.8Cases and Problems

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      • 6.9Business Plan Project

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      • 6.10Nike Case

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    • 7Product Design and Development

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      • 7.1Riding the Crest of Innovation

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      • 7.2What Is a Product?

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      • 7.3Where Do Product Ideas Come From?

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      • 7.4Identifying Business Opportunities

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      • 7.5Understand Your Industry

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      • 7.6Forecasting Demand

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      • 7.7Breakeven Analysis

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      • 7.8Product Development

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      • 7.9Protecting Your Idea

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      • 7.10Cases and Problems

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      • 7.11Business Plan Project

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      • 7.12Nike Case

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    • 8Operations Management in Manufacturing and Service Industries

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      • 8.1The Challenge: Producing Quality Jetboards

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      • 8.2Operations Management in Manufacturing

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      • 8.3Facility Layouts

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      • 8.4Managing the Production Process in a Manufacturing Company

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      • 8.5Graphical Tools: Gantt and PERT Charts

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      • 8.6The Technology of Goods Production

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      • 8.7Operations Management for Service Providers

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      • 8.8Producing for Quality

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      • 8.9Cases and Problems

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      • 8.10Business Plan Project

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      • 8.11Nike Case

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    • 9Business in a Global Environment

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      • 9.1It’s a Small World

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      • 9.2The Globalization of Business

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      • 9.3Opportunities in International Business

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      • 9.4The Global Business Environment

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      • 9.5Trade Controls

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      • 9.6Reducing International Trade Barriers

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      • 9.7Preparing for a Career in International Business

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      • 9.8Cases and Problems

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      • 9.9Business Plan Project

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      • 9.10Nike Case

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    • 10Marketing: Providing Value to Customers

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      • 10.1A Robot with Attitude

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      • 10.2What Is Marketing?

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      • 10.3The Marketing Mix

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      • 10.4Pricing a Product

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      • 10.5Placing a Product

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      • 10.6Promoting a Product

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      • 10.7Interacting with Your Customers

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      • 10.8The Product Life Cycle

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      • 10.9The Marketing Environment

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      • 10.10Careers in Marketing

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      • 10.11Cases and Problems

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      • 10.12Business Plan Project

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      • 10.13Nike Case

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    • 11Operating in a Digital Marketing and Social Networking Environment

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      • 11.1Two Talented Technology Geniuses Merge

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      • 11.2Product

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      • 11.3Pricing

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      • 11.4Placement

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      • 11.5Promotion

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      • 11.6Big Data and Privacy

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      • 11.7Cases and Problems

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      • 11.8Business Plan Project

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      • 11.9Nike Case

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    • 12The Role of Accounting in Business

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      • 12.1Rent a Room or a House 

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      • 12.2The Role of Accounting

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      • 12.3Understanding Financial Statements

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      • 12.4Accrual Accounting

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      • 12.5Financial Statement Analysis

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      • 12.6The Profession: Ethics and Opportunities

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      • 12.7Cases and Problems

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      • 12.8Business Plan Project

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      • 12.9Nike Case

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    • 13Managing Financial Resources

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      • 13.1How to Keep from Going Under

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      • 13.2The Functions of Money

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      • 13.3Financial Institutions

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      • 13.4The Federal Reserve System

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      • 13.5The Role of the Financial Manager

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      • 13.6Understanding Securities Markets

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      • 13.7Financing the Going Concern

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      • 13.8Careers in Finance

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      • 13.9Cases and Problems

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      • 13.10Business Plan Project

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      • 13.11Nike Case

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    • 14Teamwork and Communications 

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      • 14.1The Team with the RAZR’S Edge

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      • 14.2The Team and the Organization

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      • 14.3Why Teamwork Works

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      • 14.4The Team and Its Members

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      • 14.5The Business of Communication

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      • 14.6Communication Channels

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      • 14.7Forms of Communication

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      • 14.8Cases and Problems

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      • 14.9Business Plan Project

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    • 15Personal Finances 

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      • 15.1Where Does Your Money Go?

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      • 15.2Financial Planning

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      • 15.3Time Is Money

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      • 15.4The Financial Planning Process

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      • 15.5A House Is Not a Piggy Bank: A Few Lessons from the Subprime Crisis

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      • 15.6Cases and Problems

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    • 16Managing Information and Technology 

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      • 16.1A Winning Hand for Caesars

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      • 16.2Data Versus Information

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      • 16.3Managing Data

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      • 16.4Types of Information Systems

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      • 16.5Computer Networks and Cloud Computing

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      • 16.6Data Communications Networks

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      • 16.7Security Issues in Electronic Communication

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      • 16.8Careers in Information Management

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      • 16.9Cases and Problems

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    • 17The Legal and Regulatory Environment of Business

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      • 17.1Whatever Happened to…George McGovern?

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      • 17.2Law and the Legal System

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      • 17.3Criminal Versus Civil Law

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      • 17.4Negligence Torts

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      • 17.5Product Liability

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      • 17.6Some Principles of Public Law

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      • 17.7Cases and Problems

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    • 18Appendix: Introducing Your Business Plan Project

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      • 18.1Choices and Tasks

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      • 18.2Standard Business Plan Format: Instructions

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    • 19Appendix: Estimating Sales

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      • 19.1Approaches To Estimating Sales

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    • 20Appendix: Preparing Financial Reports with the Excel Template

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      • 20.1How To Use the Template

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      • 20.2Completing Each Section

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      • 20.3Review Your Income Statements

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      • 20.4Preparing Your Financial Plan Group Report

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